Account Help

Our Customer Service Department is prepared to help you with your account service – address changes, job changes, if you’ve had a car accident, or if you quality, we have payment options to help you remain on track. We can also provide you with a timely payoff quote. Each account is assigned to our team of personal account representatives.

You can contact us by phone or email using one of the options below, or you can send us a comment or suggestion.  Your feedback is very important to us.

  • Call us by  phone

    Customer Service Department
    (714) 832-5274, Option 1
    (800) 353-5886, Option 1

    Send us an Email

    Send an email

    • Do you have comments or suggestions?

      We want to hear from you, your suggestions are important to us.   If you have a question, comment or recommendation that will help us help you, please send us a note below.

      Send us a suggestion

      As a Newport Acceptance customer, you should know we carefully comply with all state and federal laws that regulate our business and protect you.  Use these links to better understand the state and federal laws that protect you.  You have the right to file a complaint against us.

      Moreover, we strive for respectful and courteous service with our customers at all times.  You should know we do not employ illegal or unethical business practices, and strive for open communication.